Q&A with Zhongshan Smart Plastic Manufacturing Ltd.

Q: Are you a manufacturer or a trading company?

A: We are a manufacturer located in Zhongshan, established in 2005. You are always welcome to visit us anytime!

Q: What social audits do you have?

A: We have successfully passed ISO 9001, BSCI, SCAN, and FCCA factory audits, ensuring our commitment to quality and social responsibility.

Q: What are your main products?

A: Our main products include, but are not limited to, various types of air bed mattresses, inflatable mattresses, inflatable sofa chairs, inflatable furniture, inflatable swimming pools, portable bathtubs, pool floats, inflatable tents, giant toys, inflatable rafts, water park tubes, float rings, high-pressure oxygen chambers, gym mats, tumbling mats, yoga mats, surfboards, kayaks, boats, a wide range of electric air pumps, and both hard and soft plastic accessories, along with many other inflatable and plastic products..

Q: Can you pass all the testing?

A: Yes, we can pass all required testing, including EN71, EN13138, EN25649, REACH (Non-phthalates, PAHs), ROHS, CE, ASTM, CPSIA, and more, ensuring our products meet international safety and quality standards.

Q: How can we get a quotation?

A: To receive a quotation, please send us detailed product photos along with specifications, or feel free to send us a sample directly. Alternatively, you can call me, and we will calculate and provide a quote within 24 hours.

E-Mail: jh_wm001@vip.163.com
Telephone: +86 18925354379
WeChat: ericacao0325

Q: Can you accept OEM and ODM?

A: Yes, we have over 20 years of experience in OEM and ODM production, and we have built a strong reputation by working with many well-known brands.

Q: What is your MOQ?

A: The MOQ depends on the size of the products. We also accept low quantities by using our stock material.

Q: Can I get a sample?

A: Yes, we can provide one sample free of charge. If additional samples are required, a sample fee will apply. This fee is refundable once the order is confirmed.

Q: How about your delivery time?

A: Generally, our delivery time is 25-30 days during the off-season and 35-45 days during peak season. If you have urgent promotional needs or tight deadlines, please feel free to contact us, and we will do our best to accommodate. For sampling, the lead time is typically 1 to 7 days.

Q: What are your payment terms?

A: Our payment terms are T/T 30% deposit, and the balance against the copy of B/L. This is negotiable.

Q: Is it possible to know the progress of my product without visiting your company?

A: Yes, absolutely. We can create a WeChat group for seamless communication when your project begins. You will receive daily updates, including photos and videos of your order's progress, so you can stay informed at all times. Additionally, we guarantee a response to any inquiries within 24 hours to ensure smooth and timely communication.

Q: How do you maintain a long-term and good relationship with your business partners?

A: We focus on delivering consistent quality and competitive pricing to ensure our partners receive tangible benefits. We view every customer as a valued friend, treating them with sincerity and respect. Building relationships based on trust and mutual respect, we prioritize long-term collaboration over short-term gains, regardless of their geographical location.